Alert: We have encountered unforeseen challenges that have caused some delays with our normal order processing times click here to learn more. Expired Returns Alert: Effective March 1, 2025 all approved Expired Product Returns will be reimbursed in the form of a credit.
Welcome to Genentech Direct Returns
On this site, you can:
- Submit a Replacement Request for Spoiled product
- Return Expired or Soon-to-Expire product
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